Refund policy

Just Right News Shop Policies

Shipping Policy

  • Processing Time: Orders are processed within 2–5 business days after purchase.

  • Shipping Time: Most orders arrive within 5–10 business days, depending on your location.

  • Carriers: We ship using standard carriers such as USPS, UPS, or FedEx.

  • Tracking: Once your order ships, you’ll receive a tracking number by email.

  • Delays: Shipping times may vary during holidays or due to carrier delays.

 

 

Returns & Refund Policy

At Just Right News, all sales are final.

  • No refunds or exchanges are accepted once an order has been placed.

  • If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at shop@justrightnews.com with your order number and photos of the product. We will arrange a replacement at no extra cost to you.

  • We are not responsible for items lost or stolen in transit, but we’ll do our best to help resolve the issue with the carrier.

 

 

Cancellations

  • Orders cannot be canceled once they have been placed, as production begins immediately.

 

 

Customer Support

If you have questions about your order, email us at shop@justrightnews.com and include your order number. We’ll respond within 2 business days.


Just Right News Shop – Frequently Asked Questions

1. How long does shipping take?

Orders are usually processed in 2–5 business days. Delivery typically takes 5–10 business days after processing, depending on your location and carrier.

 

 

2. Do you ship internationally?

Currently, we ship within the United States only. 

 

 

3. Can I return or exchange my order?

All sales are final. We do not accept returns or exchanges.

The only exception: if your item arrives damaged, defective, or incorrect, email us within 7 days of delivery at shop@justrightnews.com with photos and your order number. We’ll send you a replacement at no extra cost.

 

 

4. What if my package is lost or stolen?

Once an order has been shipped and handed to the carrier, delivery is out of our control. If your package is lost or stolen, please contact the carrier directly. We’ll do our best to assist you with tracking information.

 

 

5. What payment methods do you accept?

We accept all major credit cards, debit cards, and digital wallets (Apple Pay, Google Pay, PayPal — depending on your checkout settings).

 

 

6. How do I know what size to order?

Each clothing item includes a size chart on the product page. We recommend checking it carefully before purchasing, since all sales are final.

 

 

7. How should I wash and care for my apparel?

For best results:

  • Wash inside out with cold water

  • Use mild detergent

  • Tumble dry on low or hang dry

  • Do not iron directly on designs

 

 

8. Who do I contact if I have an issue with my order?

Email us at shop@justrightnews.com and include your order number. We’ll get back to you within 2 business days.